Phoenix Auto Repair

Tony's Auto Service is amazing! Thank you Jeremy and Scott! Talk about above and beyond service and customer service, Jeremy helped me with resolving a service/repair problem related to a car I just bought at a local dealer. I am a woman and I am nice....and sometimes this translates into being taken advantage of...but with the help of these trustworthy experts, I have tools of better knowledge to resolve this issue with the dealer that sold me the car. So happy. Thank you!

I have been going to this establishment for several years and have been "over the moon" happy with every visit. They have even told me I didn't need a specific service yet when I've gone in for an opinion (which is totally unheard of in this field). Totally trustworthy, honest, and they treat you like one of their family-with interest and concern. Love,love,love the peace of mind they offer in today's world with something as vital as our vehicle. Have referred many family member and friends and they've all agreed with this testimonial. As a women-it's especially important that one can "trust" their opinion and drive out with confidence.

Tony's Auto Service is amazing! Thank you Jeremy and Scott! Talk about above and beyond service and customer service, Jeremy helped me with resolving a service/repair problem related to a car I just bought at a local dealer. I am a woman and I am nice....and sometimes this translates into being taken advantage of...but with the help of these trustworthy experts, I have tools of better knowledge to resolve this issue with the dealer that sold me the car. So happy. Thank you!

Excellent service! I'm thrilled I found Tony's Auto Repair. Scott and Catherine are extremely helpful and really know what they're talking about, and the mechanics are amazing. Thank you so much!!

I've taken two different cars to Tony's for servicing and have always found the staff to be very pleasant and courteous. I've also always had the impression the shop charges a lot for its work, but it was merely an impression. Yesterday, however, I had what seemed to be a small example of possibly high pricing. I had my car inspected and one of the recommendations was to replace the cabin filter. The estimated cost to do that was just under $80. I decided to find out what's involved in replacing a cabin filter on my car and looked online at how-to videos and prices for a new replacement filter. I called another AAA garage and two dealers to get quotes for the sake of comparison. I discovered that a new filter runs around $20 online, a little more at automotive shops in town and quite a bit less at some online parts sellers. Online videos and even dealers make it clear that the replacing itself is very simple (disengaging the glove box door, pulling out the filter housing, and inserting the new filter) and takes about five minutes. In checking with two dealers in town, I was told that one would do it for $70, as part of a current sale, another for $63; the other AAA garage would charge close to $70, I was told. Obviously Tony's presented the highest cost for this quick and simple job. My impression now is that probably all or most garages are charging a lot for their work but Tony's even more, which doesn't square, in my mind, with all the claims on their Web site and their high AAA rating. I had a similar experience with Tony's last August, too involved to describe here, but I have my doubts now about this business and will likely try elsewhere in the future. I've learned that it is definitely worthwhile for customers to ask questions and seek more information online and at other garages before handing over a lot of money that could perhaps be saved.

In December, I approached Tony's auto service to assist me in helping my neighbors who had experienced a job loss, had a car that was inoperable and also had long term medical issues. I raised $1000 and they did above and beyond what I would have hoped for! Tony's Auto Service did a great amount of work diagnostics and Labor, replacing plugs, relay box, rear brakes and mass air flow sensor. Their generosity and community spirit had allowed a Christmas miracle to take place, helping grateful people who were truly in need. Thank you for making my Christmas angel gift to become a reality. I could never have done it without Tony's Auto Service.

We have always been pleased with the auto work that we have had done at Tony's Auto Service Center. Honest and trustworthy, and experienced in their profession. Tony's is all three!

Tony's auto provides excellent service! Tyler Grant- their lead mechanic- is extremely honest about car repair and fixes it the first time. He will list things that you should consider fixing in the future but addresses the most serious problem first. This guy knows his stuff!!

I am an informed, educated customer who used to work on autos; and I was a crew chief on F-15 Aircraft in the USAF -- so I know what I am talking about in this review. I intend this review to be accurate and reasonable, to help others make an informed decision to NOT take their vehicle to Tony's. On 04/15/15 I picked up my 2009 Range Rover Sport after it had been there 2 days for various repairs. I had never used Tony's in the past. Even though I made a written list of all work I wanted done and gave it to Tony's, they failed to clean the corroded battery terminals (and I had to point this out to them when I picked up the vehicle and had to wait for them to do the work). The mechanics at Tony's cross-threaded the cap onto the power steering fluid reservoir when they put the cap back on. The Range Rover had a pristine white interior when I dropped it off at Tony's. But I got it back with grease, grime and black smudges all over the front driver's seat, door handle, console, dash and even the hood and fenders, etc. I have photos to prove it (even after they supposedly cleaned the cabin after I complained). Next, I thought I would save money going here, versus the Range Rover dealer -- WRONG! Without telling me verbally or in writing when I dropped off the vehicle for service, Tony's added a $60.00 "supplies" fee and a $70.31 "Enviro and Technical Fee." They dropped these charges when I complained. In any event, it is my opinion that Tony's uses these $60.00 and $70.31 charges to price-gouge customers. And as proven by the grease that was left on my seat, console, etc. these guys are true grease-monkeys who do not take special care of customers' vehicles. Stay away from Tony's and take your car to the dealership or somewhere else. Also, when Tony's finally cleaned my battery terminals, they caused all settings in the vehicle to be lost. If took me about 45 minutes to reset everything (memory seat, radio, security and lighting settings, clock, etc). Before they disconnected the battery, Scott at Tony's told me that none of my settings would be lost, because they were supposed to use some sort of memory-saver. But it obviously did not work.

great service every time I go for oil change or maintenance work. I believe they have another one on Missouri Street that is run by a sibling. Have been a regular for the 16 years I have lived here. They have been around since the 60s. Must be doing something right!