Phoenix Auto Repair

Tonys has been like family for over 30 years.

I have been a AAA member for a long time. For years I took my vehicles to Marshall Motors that is only 5 blocks from my home. I got so tired of their constant failure to properly diagnose the problems with my cars that constantly broke down in the most inappropriate locations that required towing to that garage to try and fix something that they just couldn't find. Usual remark: We couldn't find anything wrong with your car!" I decided to use our Firestone Service Garage for a couple of years until one day when I needed a tow the driver suggested that I go to TONY'S Auto Service on East Thomas Road. Boy, was that good advice. First, the personnel were so darn friendly, ready to listen to my problem, and knowledgeable enough to voice a possible fix even before they looked at the vehicle. I have taken my vehicles to Tony's three times now and each time I was treated courteously and my vehicles repaired the same day, paying for only what needed replacement on the car. I was immediately given a "New Customer" discount with a constant flow of discount coupons in the mail, "Discount on your next visit card" which have been applied to my bill without even mentioning it to them. (Something I never received from the "award winning" Marshall Motors, even after years of patronage.) The other day I called Tony's for an appointment to have my car towed in because it wouldn't start. I was asked to describe the problem, and over the phone I was given the solution. I called AAA Battery Service (who arrived within the hour, great service) and installed a new battery and my problems were over. Thanks to the friendly advice from Tony's my day was saved I only paid for the cost of a new battery. Every mechanic at Tony's is great and I like the fact that they take pride in keeping my old pride and joy '95 Buick in tip top shape that seems to run better than my new Honda. I would recommend Tony's Auto Service Center on East Thomas Road to everyone who wants their car repaired right the first time by guys who really take pride in their work.

Nothing like having a crazy busy day filled with meetings, etc... and walking out to your car to find a flat tire. Womp womp. Now I don't know much about auto repair, but I didn't think my flat tire was that bad at quick glance. So, I figured it would be okay if I drove on it a bit. I started driving to my next meeting spot and called my husband to let him know that I'd be taking the car in later, when whoa - I got an earful from him. He had me take the car straight to the nearest service center (Tony's). He said it was dangerous to drive on a flat and basically hung up on me for attempting to do so. Luckily, Tony's came to the rescue. It turned out the flat was caused by a screw in the tire. Scott took one look and said it wouldn't be a problem to patch up. He also hooked me up with the yelp discount check-in offer, which was better than the one for AAA members. A couple of hours later, my tire was good as new! Tony's offers a complimentary shuttle to take customers to/from their car, but I didn't need to take advantage this time. Needless to say, if you find that your auto needs service, I highly recommend heading over to Tony's.

AAA recommended Tony's for me and boy they were right. They always do a fantastic job with anything and everything. Most importantly...they're HONEST! We have been taking our vehicles to Tony's for about 2 years now and we are very pleased.

I started taking my car to Tony's after another service center told me I needed a new starter and alternator for my car and I wanted a second opinion. Tony's fixed some wiring in my car, saving me hundreds of dollars. Since then, I have found Tony's to be nothing but honest and reliable. Try them once, and you will be hooked too!

We have been taking our various cars to Tony's on Thomas for over 12 years. Our experience has been excellent. Prior to finding Tony's, we were worried that work would be done which was not really required or that we would be overcharged as we know nothing about cars. Since going to Tony's we have never had a bad experience. They are professional, friendly and above all knowledgable. They explain clearly what is needed and how urgent it is and approximate cost. We have sent many friends to them as well who have had the same experience.

They have always been very helpful in servicing and performing needed repairs on our 14 year old Toyota RAV4. We will probably be able to drive it another 10 years.

Just took my Jeep to Tonys for the first time and received the best service! I'm always wary of auto shops especially with the last shop that "helped" me but I could tell immediately that this place was different. Scott (the assistant manager) was incredibly knowledgeable and helpful. He made me feel like he wanted to earn my business, not just for the day but for life. As someone who works in customer service I was impressed and they've definitely earned my trust and my business.

If these guys couldn't get any better..... I just received an email with a log in that helps track the work I've had done there...how cool!

Honest, Friendly and Caring. These guys educated me on so many repairs/maintenance that I have been over paying for at my previous repair place. They did a fabulous job repairing my vehicle and they didn't gouge me. Thankfully a residential move brought me to Tony's, my new auto repair shop for life :)